06 Customers and repeat revenue Entry 70 Office
Reconnect with past customers at the right time of year for their service
In Office from the day you connect your tools. In Superintelligence too.
The text you'd send
“Before every season, find the customers we did that work for last year who haven't booked it this year, and reach out in my words.”
- You text“Before every season, find the customers we did that work for last year who haven't booked it this year, and reach out in my words.”
- It readsYour CRM or job board, Gmail or Outlook, your phone line.
- What stays yoursThis season's price. Who to leave alone. The first message, approved once.
- You getLast year's customers back on the board before they call someone else.
- What it does
- Before the season, it finds every customer who had that service last year and hasn't booked it this year, and writes each a message that names what you did and when. No pitch, no template. It also finds the customers you haven't spoken to in about a year, and the ones who matter most to your revenue that have gone quiet, and drafts a check-in for each. Approve the first of a kind and it sends the rest, and books the ones who reply.
- What stays yours
- This season's price. Who to leave alone. The first message, approved once.
- What it connects to
- Your CRM or job board, Gmail or Outlook, your phone line.
- What you get
- Last year's customers back on the board before they call someone else.